Help

Please read the terms and conditions before you order.

Sizing details

You can see the sizing listed on individual items. If you would like individual measurements, please drop me a line and I’ll be happy to help. Sizing can vary as it does in shops and I cannot be held responsible for items that don’t fit if measurements have not been given.

Care instructions

As items are made from a variety of delicate fabrics, I recommend washing on a cool wash of 30 degrees or hand washing. Do not tumble dry or iron unless otherwise stated. Each item will come with specific instructions.

Gift wrapping & packaging

Presentation is important to me, so all items are gift wrapped in tissue paper & bound with bakers twine. If you would like a gift card added, please contact me as I can make individual cards.

Post & packing

Postage can take from 2 – 5 days via royal mail, I am also happy to post to Europe. If you would like your items posted recorded/tracked delivery, please note, you will need to click this at the checkout. It doesn’t come as standard.

UK Delivery on orders is priced at between: £2.00 or £4.00 dependant on size. Subsequent items will be charge at £1.00 extra per item.

We occasionally have FREE shipping codes, so keep your eyes peeled.

Verymissberry cannot be held responsible for items lost in the post if a tracked mail service has not been selected on our store.

If a special delivery mailing service is required please do not hesitate to use the contact form on the help page for more information.

How long do items take to create?

It takes roughly 2-3 weeks from payment to complete your order. As items are handmade and I work from home, juggling my business around life, teaching art and raising two children. If you need something in a rush, I’ll do my best to help.

What payment methods are accepted?

I accept Paypal on the website and can also send you a Paypal invoice if you’d prefer.

Can I cancel or make changes to my order?

You can cancel an order up to 24 hours after payment has been made. Changes can be made anytime up until I have cut the garment pieces.

Please read the  terms and conditions for more information.

I still have a question…

Please use this form to send me an email and I’ll do my best to answer your query…

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